Customer Service Representative

3 days ago


Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

At SolviT Recruitment Ltd, we are seeking an experienced customer service professional to join our team as an Inbound Call Operator in Daventry. This role offers a competitive salary of £11.56 per hour (1700-2100) and £13.56 per hour (2100-0200), with opportunities for career growth and development.

Job Responsibilities:
  • Taking calls from social services, police, and other official bodies
  • Handling calls, booking appropriate adults for interviews, and managing a diary
  • Using computers and handling a high volume of inbound calls in a fast-paced environment

This is a late shift position requiring excellent communication skills, personal organisation, and problem-solving abilities. If you are reliable, able to work independently, and have a good understanding of local geography, this could be the ideal role for you.

Key Requirements:

  • Local to Daventry
  • Reliable and able to work the specified shift pattern
  • Excellent communication skills
  • Good personal organisation
  • Ability to work independently and solve problems effectively

Benefits:

  • Average of 42 hours paid per week
  • Lots of training and support
  • Job security, with opportunities to lead to a permanent position


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