Customer Service Representative

5 days ago


Daventry, Northamptonshire, United Kingdom SolviT Recruitment Ltd Full time

Job Title: Customer Service Representative

Location: Daventry, UK

Shift Hours: 1700 - 0200, 4 days on / 4 days off

We are seeking an experienced customer service professional to work a late shift in our busy call centre in Daventry. This is a fast-paced environment where you will be handling high volumes of inbound calls from social services, police, and other official bodies.

Key Responsibilities:

  • Booking appropriate adults for interviews and managing diaries using computers
  • Providing excellent communication skills and problem-solving without competition
  • Working in a smaller team with lots of training and support available

Benefits:

  • A competitive salary: £11.56 per hour (1700 - 2100) and £13.56 per hour (2100 - 0200)
  • Weekly pay via SolviT Recruitment
  • An average of 42 hours paid per week
  • Lots of training and support available
  • A sense of job security, as this role can lead to a permanent position

Requirements:

  • Relevant experience and the ability to commit to the shift and pattern
  • Excellent communication skills and personal organisation
  • A willingness to problem-solve without competition


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