Energy Expert

1 week ago

Hartlepool, Hartlepool, United Kingdom Utilita Energy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Energy Expert in our Hartlepool Retail Hub.

As an Energy Expert, you will be responsible for providing exceptional customer service, resolving customer queries, and promoting our products and services.

Key Responsibilities
  • Provide face-to-face, telephony, and live chat support to customers
  • Resolve customer queries and complaints in a timely and professional manner
  • Upsell and cross-sell our products and services to customers
  • Work collaboratively with colleagues to achieve sales and service targets
  • Participate in training and development programs to enhance skills and knowledge
What We Offer
  • A competitive salary and bonus scheme
  • Opportunities for career progression and professional development
  • A comprehensive benefits package, including health care, wellbeing, and pension schemes
  • Access to exclusive discounts and offers
  • A fun and supportive work environment
About Us

Utilita Energy is a leading energy company that provides innovative solutions to over 800,000 homes across the UK. We are committed to delivering exceptional customer service and promoting sustainability through our products and services.

Our core values are Fairness, Smart, and Sustainability, and we strive to create a positive impact on our customers, communities, and the environment.

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