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Retail Sales Associate
2 months ago
Job Title: Energy Expert (Part Time)
Location: Our Retail Hub
Salary: £25,272 (Pro-Rata) £12,636 based on 20 hours per week
Hours: Monday – Saturday, Shift rotation basis
We are seeking a positive and solution-focused individual to join our team in our Retail Hub, where you will interact with customers through face-to-face, telephony, and live chat.
As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer queries, and promoting our products and services.
Don't worry if you don't have previous experience in the energy industry, as we offer comprehensive training and development opportunities to ensure you have the knowledge and skills to succeed in this role.
Our company values diversity, inclusivity, and employee well-being, and we strive to create a positive and supportive work environment.
Key Responsibilities:
- Customer Service: Provide exceptional customer service through face-to-face, telephony, and live chat interactions.
- Product Promotion: Promote our products and services to customers, highlighting their benefits and features.
- Query Resolution: Resolve customer queries and concerns in a timely and professional manner.
- Training and Development: Participate in comprehensive training and development programs to enhance your knowledge and skills.
What We Offer:
- Bonus Scheme: A structured bonus scheme that rewards your hard work and dedication.
- Career Progression: Opportunities for career advancement and professional growth.
- Competitive Salary: A competitive salary and benefits package.
- Employee Wellbeing: A range of employee wellbeing initiatives, including access to mental health resources and a comprehensive health care scheme.
- Flexible Working: Flexible working arrangements, including part-time and shift work options.
About Us:
We are a leading energy company, dedicated to providing innovative energy solutions to our customers. Our mission is to make energy more visible, controllable, and affordable for everyone.
We are committed to sustainability, fairness, and smart energy practices, and we strive to create a positive impact on the environment and our communities.
