Regional Manager

2 weeks ago


London, Greater London, United Kingdom Stuart Full time
About the Role

We are seeking an experienced Regional Manager to join our UK Regional Management team, part of the wider Performance Team at Stuart UK.

As a Regional Manager, you will be responsible for delivering a world-class service to our clients at all times through insights-driven analysis, excellent planning, and meticulous execution.

  • You will work across stakeholders to pinpoint areas for improvements in your city and apply targeted performance strategies.
  • You will be at the forefront of the operation, running and maximising the operations on a day-to-day and week-to-week basis.
Key Responsibilities
  • You will be responsible for the daily on-demand operations of our clients.
  • Owner of financial and operational decisions.
  • Allocating budget effectively to match supply and demand.
  • Working closely with Commercial & Account Management to understand client requirements and adapting the daily operations to satisfy client needs and achieve client SLAs.
  • Identifying areas for operational improvement based on your analyses, operational understanding, and courier feedback.
  • Designing courier incentive and productivity schemes to balance our financial and operational metrics for our on-demand clients.
Requirements
  • Minimum of 2-3 years of work experience in an operational, consulting, or startup role.
  • You have a strong analytical mindset and can apply numbers to actions.
  • You are a strong communicator and have experience working with different stakeholders across departments.
  • You are inquisitive and forward-thinking - curious, thoughtful, and confident in questioning the status quo.


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