Firm Regulatory Oversight Manager

3 weeks ago


London, Greater London, United Kingdom Quilter Full time
About the Business

At Quilter, we provide financial advice, investments, and wealth management services to our clients. As a leading provider in the UK, we strive to be the best wealth manager for our clients and their advisers.

Our services include financial planning, investment platforms, multi-asset investment solutions, and discretionary fund management. We cater to two segments: Affluent and High Net Worth.

Affluent encompasses our financial planning business, investment platform, and multi-asset investment solutions.

High Net Worth includes our discretionary fund management business and financial planning services.

We aim to stay ahead of the curve and make a greater difference to the people and communities we serve.

We're transforming our business, modernizing, and becoming more customer-centric. If you want to be bold, bring new ideas, and challenge what we do, it's the perfect time to join us.

About the Role

Level: 4

Department: Supervision & Oversight (QFP)

Location: Homeworker, United Kingdom (Field Based)

This role involves delivering regulatory oversight to appointed representative firms and registered individuals, ensuring Treating Customers Fairly principles are embedded.

You will review AR bespoke characteristics and behaviours identified by risk assessment as requiring supervision.

You will build strong relationships with AR Principals and work with them to achieve effective governance of their AR Firms & Advisers while adhering to Network standards.

This involves a program of annual assessments, bespoke firm visits, and interactions, with you acting as the main compliance contact for the firm.

You will identify areas of concern in a firm's current processes, set action plans, and agree timescales for these to be rectified.

This role also involves managing areas of risk to within Network appetite and identifying and investigating areas of risk through Supervisory activity.

You will conduct bespoke inspection visits, complete reports, provide coaching and feedback, identify risks, and escalate any identified failings through to the Supervisions & Oversight Manager.

This is a field and home-based role with an average of 2 days a week in the field, where you will be responsible for planning and scheduling your own firm visits.

About You

This role requires experience in dealing with advisers and firms from a supervision point of view. You will need to be able to build strong relationships, communicate effectively, and display sound judgment when assessing risks and developing action plans.

You will be a competent assessor for firms and advisers, with experience of Network/National and IFA/restricted advice models and QCF Level 4 or equivalent.

A Compliance & Risk qualification is essential for this position.

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