Customer Service Assistant

7 days ago


Carlisle, Cumbria, United Kingdom M&S Full time

About M&S

We are a company committed to pushing boundaries and leading the industry into a greener, speedier, more inspiring digital era.

As a Customer Service Assistant - Sales and Service, you will play a key role in enhancing the customer experience by embracing our digital tools and adapting to the needs of our customers and our retail business.

  • Estimated Salary: £14.50 per hour (based on 20 hours per week)
  • Job Description:
  1. You will assist our people in being the best that they can be, helping to drive sales, commerciality and service standards within your store.
  2. We offer flexible / hybrid approaches - discuss part time or job share opportunities with us, if it's meaningful to you, it's important to us.
Required Skills and Qualifications:
  • A comprehensive welcome to our teams with a tailored induction and extensive training programmes to develop your skills.
  • A competitive pension scheme and life assurance for your peace of mind.
  • Exclusive access to our wellbeing support package, including a 24/7 virtual GP and PAM Assist for you and your family.
Benefits:
  • Enjoy 20% colleague discount across all M&S products and many third-party brands for you and a family member.
  • Take advantage of competitive holiday entitlements and the option to purchase extra holiday days.
  • Potential discretionary bonuses based on your performance and the company's achievements.
Others:
  • World-class parental, adoption, and neonatal policies offering support and flexibility for your family.

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