Customer Service Expert

17 hours ago


Carlisle, Cumbria, United Kingdom NXT Recruitment LTD Full time
Customer Service Role

We are seeking an experienced Customer Service professional to provide exceptional customer experience in a prestigious local business.

The Job:

  • Respond to customer enquiries via various channels in a timely and efficient manner.
  • Process returned products and handle refunds in compliance with company policies.
  • Assist the Service Manager in maintaining a safe working environment and contributing to team objectives.
  • Ensure adherence to company health and safety standards.

Required Skills and Experience:

  • Prior experience in a similar role is essential for success.
  • A friendly and approachable demeanor is required to build strong relationships with customers.
  • Strong organisational skills and ability to work independently are necessary for effective task management.
  • Proficiency in representing the company professionally and adapting to new product knowledge is key.

Salary: £20,000 - £25,000 per annum

This opportunity enables you to develop your customer service skills and join a well-established business.



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