Service Team Head
2 days ago
About the Role
This is an exciting opportunity to lead our Customer Service team and contribute to our company's success. As a key member of our team, you will be responsible for:
- Managing the team to achieve sales targets and KPIs.
- Developing and implementing strategies to improve customer satisfaction.
- Collaborating with the Marketing department for website updates.
- Working with the Warehouse Manager to optimize logistics.
Requirements:
- A minimum of 2 years leadership experience in a Customer Service environment.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficiency in Microsoft packages and SAP.
Salary: £50,000 - £70,000 per annum (dependent on experience)
Career Opportunities
We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive salary and benefits package.
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