Service Team Leadership Role

3 weeks ago


Cramlington, Northumberland, United Kingdom MTrec Commercial Careers Full time

Job Summary

This is a fantastic opportunity to join a dynamic team as a Customer Service Team Leader and make a real difference in delivering exceptional customer experiences.

About the Role

  • Leading the customer service team to achieve excellent customer satisfaction ratings
  • Developing and implementing effective customer service strategies
  • Coaching and mentoring team members to improve their skills and performance
  • Collaborating with other teams to ensure seamless service delivery

Compensation Package

We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience, plus attractive benefits.



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