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Medical Receptionist
2 months ago
The Oak Gables Partnership is a forward-thinking medical practice seeking a skilled and compassionate Medical Receptionist to join our team. As a key member of our front desk staff, you will play a vital role in providing exceptional patient care and support to our patients and visitors.
Main Responsibilities- Provide general assistance to patients and visitors, ensuring a positive and friendly experience.
- Manage patient flow, making appointments, processing prescriptions, and assisting with problems, queries, and resolutions.
- Work collaboratively with our healthcare team to achieve patient and staff satisfaction.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.
- Process repeat and acute prescriptions in accordance with practice guidelines and protocols.
- Communicate effectively with patients, carers, and healthcare professionals, recognizing individual needs and preferences.
- Previous experience in a medical reception or administrative role is preferred but not essential.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong organizational and time management skills, with attention to detail and accuracy.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility to work at different times of the day, covering holidays and sickness as needed.
The Oak Gables Partnership is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a valued member of our team, you will enjoy a competitive salary and benefits package, as well as the satisfaction of making a positive impact on the lives of our patients and community.
