Bank Receptionist

2 weeks ago

Oldham, Oldham, United Kingdom HCRG Care Group Full time

About the Role

We are seeking a highly organized and detail-oriented Bank Receptionist to join our team at the Oldham Integrated Care Centre. As a Bank Receptionist, you will provide administrative support to our clinical teams and ensure the smooth operation of our dermatology clinic.

Key Responsibilities

  • Meet and greet patients for all dermatology appointments
  • Outcome appointments, typing and sending clinical letters to GP practices and local trusts
  • Prepare and clear down clinical rooms
  • Prepare and clear down reception area, including locking equipment and patient information
  • Prepare administration for the day
  • Upload all documentation from clinics, including medical photography, paperwork, incoming and actioned post
  • Prepare friends and family feedback and upload friends and family feedback online
  • Cancellation reports from confirmation text messages
  • Ensure process is followed for patients who do not attend

About Us

HCRG Care Group is a leading independent provider of community health and care services. We are committed to delivering high-quality care and services to our patients and service users. As a Bank Receptionist, you will be part of a dynamic and supportive team that is dedicated to making a positive difference in the lives of others.

What We Offer

  • Hourly rate of £
  • Self-booking for shifts
  • Access to our Strive for Better networks, a national support and professional network made up of NHS professionals like you
  • Access to our free well-being service, available 24/7/365 online and by telephone
  • Innovative forward-thinking culture with opportunities to contribute to the way we work
  • Rewarding and supportive teams, with opportunities to recognize and be recognized

Requirements

  • Ability to organize and prioritize own workload
  • Effective communication and interpersonal skills
  • Strong administration and IT skills
  • Ability to deal with confidential and sensitive information
  • Prior knowledge of EMIS (clinical database)
  • Previous experience working within a healthcare environment

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