Medical Office Coordinator
2 months ago
About the Role
Woodlands Medical Practice is seeking a highly organized and communicative Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.
Key Responsibilities
- Provide exceptional customer service to patients, responding to their queries and concerns in a professional and courteous manner.
- Manage patient appointments, including booking, cancelling, and rescheduling appointments as needed.
- Process and manage patient medical records, ensuring accuracy and confidentiality.
- Generate and manage repeat prescriptions, ensuring timely and accurate processing.
- Assist with data entry and maintenance of patient records, ensuring accuracy and up-to-date information.
- Participate in practice team meetings and contribute to the development of practice policies and procedures.
- Ensure the reception area is tidy and well-maintained, reflecting positively on the practice.
- Perform other administrative tasks as required, including photocopying, scanning, and emailing documents.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in computer software, including practice management systems and Microsoft Office.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility and adaptability, with the ability to work in a fast-paced environment and respond to changing priorities.
About Us
Woodlands Medical Practice is a busy and dynamic practice, serving a large patient population. We are committed to providing high-quality patient care and are seeking a Medical Receptionist who shares our values and is passionate about delivering exceptional patient service.
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