Medical Office Coordinator

3 days ago

Oldham, Oldham, United Kingdom The Oak Gables Partnership Full time

About The Oak Gables Partnership

The Oak Gables Partnership is a forward-thinking medical practice seeking a skilled and enthusiastic Medical Receptionist to join our team. As a key member of our administration team, you will play a vital role in providing exceptional patient care and support.

Job Summary

We are looking for a highly organized and efficient individual to assist patients and visitors to the practice, providing a positive and friendly image. You will be responsible for receiving, assisting, and directing patients to access the appropriate service or healthcare professional in a courteous and effective manner.

Main Responsibilities

  • Receiving and processing patient information, including making appointments and processing prescriptions
  • Assisting patients with problems, queries, and resolutions
  • Working as part of a team to achieve patient and staff satisfaction
  • Providing administrative support to the practice, including filing and scanning post
  • Dealing with patients on the telephone and in person
  • Dealing with visit requests and general enquiries
  • Processing repeat and acute prescriptions in accordance with practice guidelines

Requirements

  • Previous experience in a medical reception or administration role is desirable but not essential
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Flexibility to work at different times of the day, including evenings and weekends

What We Offer

The Oak Gables Partnership offers a supportive and dynamic work environment, with opportunities for professional development and growth. We are committed to providing exceptional patient care and are looking for a like-minded individual to join our team.

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