Head of Sales/Sales Director

4 days ago

Stoke Poges, Buckinghamshire, United Kingdom Stoke Park Full time

Job Summary

We are seeking a highly skilled and experienced professional to join our team as Head of Sales/Sales Director at Stoke Park, a historic luxury estate. This is an exciting opportunity to be part of a unique and passionate team, proud of our beautiful estate and committed to delivering an unrivalled experience for guests.

Key Responsibilities

  • Develop and execute sales strategies to increase estate revenue and drive business growth.
  • Proactive and reactive sales management to achieve budgeted total revenue for the rooms, conference, leisure and events segment of business at Stoke Park.
  • Work in conjunction with the Chief Financial Officer, Special Projects Team and General Manager to produce the Stoke Park 5* standard throughout all the offerings.
  • Create memorable and sophisticated events for a wide range of clientele, including corporate partners and high-end individuals.
  • Perform daily sales activities, including face-to-face meetings, contracting & rate negotiations, attendance at trade shows, and conduct regular site inspections.
  • Effectively liaise with operational departments to guarantee a smooth and tailored experience for clients and guests.
  • Develop and maintain relationships with key clients and outside contacts in order to generate new events business and increase revenue.
  • Build lasting and productive client/Agent relationships through effective and efficient proactive sales management.
  • Seek out new clients and business that would increase revenue for the hotel and estate.
  • Assist in creating a sales culture throughout Stoke Park through effective communication and training.
  • Stay current on industry trends and best practices in hotel/estate event sales.
  • Prepare and present regular reports and updates to management on events sales performance, market trends, and opportunities.
  • Monitor event performance and client feedback and share with the estate teams.
  • Respond quickly, professionally and effectively to all client queries and concerns.
  • Conduct site inspections and tours to showcase the hotel's capabilities to potential clients.
  • Maintain accurate and up-to-date records of all sales information and activities.
  • Attend industry and networking events to build the client network and promote the hotel brand.
  • Negotiate and finalize contracts with clients, including rates and terms and conditions.

Requirements

  • Minimum of 5 years' experience working in a similar role within the hospitality sector.
  • Strong knowledge of, and experience of working in, the UK luxury hospitality market.
  • Preferably has a relevant degree in Hospitality/Marketing/Sales/Event Management.
  • Sales driven, with a can-do positive attitude, great team player and a natural completer finisher on tasks.
  • Organized, analytical, with strong sales and negotiation skills.
  • Confident, engaging and a clear communicator – excellent interpersonal skills.
  • Ability to take initiative and work autonomously without close supervision.
  • Friendly, resilient and approachable.
  • Discreet and able to maintain confidentiality.
  • Trustworthy, polite and professional.

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