Customer Service Representative

2 weeks ago


Newquay, United Kingdom Naked Solar Ltd. Full time

Naked Solar Ltd. is seeking an experienced Customer Service Representative to join our team.

">About the Role

The primary objective of this position is to provide exceptional customer service, ensuring a seamless experience for our clients. As a key point of contact, you will be responsible for responding to inquiries, booking solar surveys, and maintaining accurate customer records.

To excel in this role, you will require strong communication skills, a proven background in customer service, and the ability to work collaboratively with other departments. Your empathetic and patient demeanor will be essential in building trust with our customers.

We offer a competitive salary of £25,000 - £35,000 per annum, dependent on experience, providing an opportunity to grow a career in the renewables sector.

Key Responsibilities:

  • Act as the primary point of contact for customer inquiries
  • Booking customers for solar surveys
  • Maintaining comprehensive customer records
  • Identifying opportunities to improve customer satisfaction and retention
  • Collaborating with other departments to ensure a smooth customer experience


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