Reservations and Customer Services Coordinator

6 months ago


Newquay, United Kingdom Beach Retreats Full time

**Reservations & Customer Services Coordinator**

Do you long to be by the sea and embrace Cornwall’s stunning coastline? That’s where you will find Beach Retreats and over 230 of the finest holidays lets on the best beaches in the county.

We’re an award-winning holiday letting agency specialising in properties within walking distance of a breath-taking beach.

In 2022 alone we have won:

- British Travel Awards - Best Small Company for UK Holiday Homes.
- Short Term Accommodation Association - Best Property Manager in the South West.
- The Shortyz - Best Social Media Campaign.

We currently have a fantastic opportunity for someone to join our reservations team and help our guests book their perfect break in Cornwall. It’s a small friendly team with lots of support and help, regular excuses for cake in the office, and an opportunity for personal growth in a thriving environment.

**Key Responsibilities**:
Join our team helping our guests find the perfect holiday.

**Experience**:
Ideally you will have experience in a similar hospitality environment, delivering high customer service, teamed with an understanding of the gorgeous coastlines and attractions Cornwall has to offer personalise the guest experience.

**What we can offer in return**:

- A relaxed, professional place to work in a beautiful location
- A welcoming team of likeminds, eager to support and encourage each other
- Excellent career prospects in an ever-expanding organisation
- Special rates for you and your friends and family to stay at the Watergate Bay Hotel
- Team discounts on treatments in Swim Club
- Discounts for you and your friends and family at Watergate Bay’s restaurants: Zacry’s, The Beach Hut, Living Space.
- Team discount at our Cubs coffee shops
- Team discounts at Shop on the Beach and other partner businesses
- Free surf lessons, surfboards and wetsuits hire from the Extreme Academy
- Team social events throughout the year
- Team assistance scheme - a dedicated helpline for support & advice on topics from mental health through to managing your finances.
- 24/7 GP access

INDFOH


  • Reservations - Spa

    6 months ago


    Newquay, United Kingdom Red Hotels Limited Full time

    Both spas at Scarlet and Bedruthan are Ayurvedic-inspired, drawing on the wisdom passed down over thousands of years and adding their own Cornish twist. As part of our central reservations team you will guide the guests from the first enquiry, to closing the sale, bringing our spas to life through stories of relaxation and unwinding. **Key Responsibilities...


  • Newquay, United Kingdom Red Hotels Limited Full time

    Here at the Scarlet and Bedruthan, we create unforgettable experiences. From front desk to back office, on the ground to behind the scenes, our team makes us who we are. We’re always looking for passionate, like-minded people to join our vibrant team. If you’re driven, dedicated and looking for a career with a difference, please read on. As Reservations...


  • Newquay, United Kingdom Trevornick Holiday Park Full time

    Trevornick Holiday Park are looking to recruit a Reception and Reservation Supervisor to assist with the efficient operating of our busy Reception team. Trevornick is family-run site situated on the coast of the stunning Holywell Bay offering a variety of accommodation including: Touring and Camping, Ready Tents, Statics, Luxury Lodges and Cottages and a...


  • Newquay, United Kingdom Acorn by Synergie Full time

    Consumer Services Coordinator Salary: Competitive Hours: Part time- 4 hours per day, 5 days per week, Location: Newquay Contract: Temporary (7 Months) Start Date: ASAP Have you previously worked in an office-based customer service role? Are you an Administrator with a passion for customer service? Acorn by Synergie is seeking a dedicated and...


  • Newquay, United Kingdom CV-Library Full time

    Consumer Services Coordinator Salary: Competitive Hours: Part time- 4 hours per day, 5 days per week, Location: Newquay Contract: Temporary (7 Months) Start Date: ASAP Have you previously worked in an office-based customer service role? Are you an Administrator with a passion for customer service? Acorn by Synergie is seeking a dedicated and...


  • Newquay, United Kingdom CV-Library Full time

    Consumer Services Coordinator Salary: Up to £12.50 per hour depending on experience Hours: Part time- 4 hours per day, 5 days per week, Location: Newquay Contract: Temporary (7 Months) Start Date: ASAP Have you previously worked in an office-based customer service role? Are you an Administrator with a passion for customer service? Acorn is...


  • Newquay, United Kingdom Acorn by Synergie Full time

    Consumer Services Coordinator Salary: Up to £12.50 per hour depending on experience Hours: Part time- 4 hours per day, 5 days per week, Location: Newquay Contract: Temporary (7 Months) Start Date: ASAP Have you previously worked in an office-based customer service role? Are you an Administrator with a passion for customer service? Acorn is seeking a...


  • Newquay, United Kingdom Acorn by Synergie Full time

    Consumer Services CoordinatorSalary: Up to £12.50 per hour depending on experienceHours: Part time- 4 hours per day, 5 days per week,Location: NewquayContract: Temporary (7 Months)Start Date: ASAPHave you previously worked in an office-based customer service role?Are you an Administrator with a passion for customer service?Acorn is seeking a dedicated and...


  • Newquay, United Kingdom Lost Brewing Co. Full time

    Job Summary: **Duties**: - Lead and supervise front of house staff, including wait staff, hosts, and bartenders - Coordinate with kitchen staff to ensure timely food delivery and service - Assist in food preparation and cooking when needed - Maintain high standards of food production and presentation - Provide guidance on culinary techniques and menu...


  • Newquay, United Kingdom Pizza Express Full time

    Senior Dining Services CoordinatorPizza Express is looking for a highly skilled and ambitious Senior Dining Services Coordinator to help drive commercial success and deliver exceptional customer experiences. As a key member of the leadership team, you will play a crucial role in driving commercial success and delivering exceptional customer experiences.Your...


  • Newquay, United Kingdom St Petrocs Full time

    Job Description: Homeless Services CoordinatorAbout Us:St Petrocs is a charitable organization dedicated to ending homelessness in Cornwall. Our team provides essential services to people in need, offering a safe and secure home, along with expert support and guidance.Job Summary:We seek a skilled and compassionate Homeless Services Coordinator to join our...


  • Newquay, United Kingdom Crew Clothing Full time

    Crew Clothing is looking for a talented Customer Service Advisor to join our team as a part-time key holder. In this role, you will be responsible for delivering exceptional customer service and maintaining high store standards.We anticipate the salary for this position to be approximately £8.50 per hour based on the job requirements and location.Your...


  • Newquay, United Kingdom Naked Solar Ltd. Full time

    Naked Solar Ltd. is seeking an experienced Customer Service Representative to join our team.">About the RoleThe primary objective of this position is to provide exceptional customer service, ensuring a seamless experience for our clients. As a key point of contact, you will be responsible for responding to inquiries, booking solar surveys, and maintaining...


  • Newquay, United Kingdom Shell Forecourts Full time

    The Shell Garage, Carland Cross, Mitchell, Newquay, Cornwall. TR8 5AY require a **A FULL TIME 4 NIGHTS ON AND 4 NIGHTS OFF **Customer Service Assistant. You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting...


  • Newquay, United Kingdom King's Service Centre Full time

    About the RoleWe are seeking a highly motivated Education Support Specialist to join our Newquay-based team at King's Service Centre. As a key member of our Service Desk team, you will be responsible for providing first-line support to students, alumni, and third parties, responding to queries and resolving issues promptly and efficiently.Key...


  • Newquay, United Kingdom The Original Factory Shop Full time

    The Original Factory Shop is a leading retailer with a long history of providing quality products at affordable prices. Our company has grown significantly since its inception in 1969 and we continue to expand our presence across the country.">We are seeking an Assistant Manager to join our team in Newquay, who will play a vital role in creating a welcoming...


  • Newquay, United Kingdom BIAZA (British and Irish Association of Zoos and Aquariums) Full time

    Role OverviewThis role is a great opportunity to contribute to the conservation efforts of a leading wildlife organisation. As a Marketing Executive, you will play a key part in enhancing the visitor experience at our zoos, maximising visits and revenue.About the OrganisationWe are a registered education, scientific and conservation charity established in...


  • Newquay, United Kingdom Chandcogroup Full time

    Company OverviewGather & Gather is a leading workplace catering expert in the UK and Ireland, renowned for its exceptional food and coffee. Our team is passionate about delivering great experiences for our employees and customers.Salary: £44 per hourWorking Pattern: 20 hours per week, Monday - FridayAbout the RoleAs a Front of House Assistant, you will play...


  • Newquay, United Kingdom St Austell Brewery Full time

    Join us at The Central, where every shift brings a new chance to shine. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences.Our job perks include:A competitive salary range £16,000 - £21,000 per yearAccess to industry-leading training programsFlexible working arrangements to suit your lifestyleOpportunities...


  • Newquay, United Kingdom Alfa Travel Full time

    **Join Our Hospitality Team:**We are looking for a skilled and enthusiastic Restaurant Assistant to join our team at The Eliot Hotel in Newquay. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional customer experiences and contributing to the success of our company.**The Ideal Candidate:**We are seeking an...