Service Desk Operations Manager

7 days ago


Newquay, United Kingdom King's Service Centre Full time
Servicing Excellence in Customer Care

This position requires a highly organised and methodical individual who can own situations, escalate issues, and provide high-quality support to customers. The role involves frequent interaction with staff and students of King's College London, requiring flexibility to accommodate unexpected staffing issues.

Adequate preparation of Analysts to deliver required services is also a priority, as is the ability to adapt and understand new technologies. Strong technical competencies resulting from previous working experience are essential for success in this role.



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