Front Desk Coordinator

5 days ago

SouthendonSea, Southend-on-Sea, United Kingdom Pertemps TM Full time

Pertemps TM is seeking a highly skilled and experienced Relief Receptionist to provide vital support across multiple busy Head Offices and Business Centres across London.

Key Responsibilities:

  • First Point of Contact: Serve as the primary point of contact for all building entrants, including customers, prospective clients, agents, visitors, and contractors.
  • Exceptional Customer Service: Deliver consistently high-quality customer service, ensuring a warm, welcoming, and efficient reception experience for all.
  • Reception Area Management: Maintain the housekeeping and presentation of the reception area, ensuring it remains clean, organized, and professional.
  • Communication and Administration: Answer and transfer incoming calls, take messages as needed, and manage meeting room schedules and conference room reservations.
  • Logistics and Supplies: Arrange hospitality and catering for internal meetings and events, and handle ordering supplies and general administrative tasks.

Ideal Candidate:

  • Relevant Experience: Previous experience in Reception / Front of House roles, preferably in a commercial property company.
  • Customer Service Skills: Excellent customer service skills, both face-to-face and telephonic, with a strong understanding of customer service principles.
  • Technical Skills: Proficiency with PC and MS Office packages, with a strong ability to learn new systems and software.
  • Travel and Flexibility: Happy to travel to different sites across London to provide much-needed support and cover.

About the Role:

Pertemps TM is a leading commercial property company that values excellence and teamwork. As a Relief Receptionist, you will play a critical role in providing exceptional customer service and support to our clients and colleagues. If you are a dynamic and customer-focused professional, we encourage you to apply for this exciting opportunity.

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