Front Desk Associate

6 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Park Inn by Radisson Southend-on-Sea Full time

About Us

Park Inn by Radisson Southend-on-Sea is a leading hospitality company that operates a portfolio of hotels and resorts around the world. Our mission is to deliver exceptional guest experiences and create memorable moments for our customers.

The Role

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Park Inn by Radisson Southend-on-Sea. As a key member of our front office team, you will be responsible for providing a warm and welcoming experience for our guests, ensuring their stay with us is nothing short of exceptional.

Key Responsibilities

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Process guest payments and handle cash and credit transactions.
  • Maintain accurate records and reports, including guest information and hotel operations data.
  • Collaborate with other departments to ensure seamless guest experiences and resolve any issues that may arise.

Requirements

  • High school diploma or equivalent required; hospitality or customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive guest information.

What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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