Customer Service Ambassador

7 days ago


Station Road, United Kingdom East of England Coop Full time

About the Role:

We are seeking a friendly and approachable Customer Service Assistant to support our store in delivering high standards of customer service, availability, and presentation, compliance, and engagement with our local community.

The ideal candidate will be a reliable team player with effective communication skills, a positive attitude, and a willingness to learn and adapt. They will also have a basic level of numeracy, literacy, and IT skills.

Key Responsibilities:

  • Support the store to deliver high standards of customer service and availability.
  • Work as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day.
  • Support the ongoing growth and evolution of our business.

What We Offer:

  • Competitive rates of pay
  • 20% discount in our food stores, along with other discounts across our family of businesses
  • 22 days holiday (plus bank holiday entitlement) which increases with service
  • 5% employer pension contribution
  • Death in service benefit
  • Access to our colleague communications app, The Loop
  • Enhanced family leave and pay arrangements
  • Opportunities to grow, with award-winning training and apprenticeship programmes
  • Great deals and discounts across 100's of high street and online retailers
  • Financial wellbeing support, including Wagestream


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