Resident Liaison Coordinator
3 days ago
**Job Title:** Resident Liaison Coordinator
**Location:** Mansfield area
At PSR Solutions, we are seeking an experienced Resident Liaison Coordinator to join our team. This role is ideal for individuals who have a passion for building positive relationships and ensuring effective communication between residents, contractors, and client representatives.
The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience.
Company Overview:
We are a leading social housing contractor with a commitment to delivering high-quality services to our residents. Our team is dedicated to building strong relationships with our clients and stakeholders, and we are looking for someone who shares our values.
Job Description:
The Resident Liaison Coordinator will be responsible for facilitating the smooth running of projects by building and maintaining positive relationships between residents, sub-contractors, client representatives, and our team. The successful candidate will ensure that all company policies and procedures are implemented effectively, and that high-risk/vulnerable residents receive tailored support.
Main Duties/Accountability:
- Implement Company Policies and Procedures
- Develop effective working relationships with client representatives
- Assess high-risk/vulnerable residents and tailor support accordingly
- Conduct property condition surveys and appliance surveys
- Consult with resident representatives and groups
- Arrange appointments for surveys and works
- Manage complaints in line with our procedure
- Distribute communication materials
- Participate in Project Management meetings
- Community Initiatives and awareness
Required Skills and Qualifications:
We are looking for an individual with at least 1 year of resident liaison experience within the construction/social housing sector. The successful candidate will possess excellent customer service skills, be highly organized, and have a keen attention to detail.
Benefits:
In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development and a supportive work environment.
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