Tenant Liaison Officer
4 weeks ago
PSR Solutions is seeking a highly skilled Tenant Liaison Officer to join our team in the Mansfield area. The successful candidate will facilitate the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between residents, sub-contractors, client representatives, and the team.
Main Responsibilities- Ensure the implementation of all Company Policies and Procedures.
- Develop effective working relationships with client representatives, including the housing department, to reduce duplication and ensure consistency of information and approach, keeping tenants fully informed regarding the programme.
- Assess high-risk/vulnerable residents and ensure Site Manager (SM) tailors works according to the risk level.
- Carry out a property condition survey and appliance survey with photographs with the Resident before works start in the home.
- Consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback, and discuss any other locally significant issues with the Senior Resident Liaison Officer and Community Investment Team.
- Arrange appointments for surveys and works.
- Ensure letters are sent out confirming all survey and work dates.
- Manage complaints in line with our complaints procedure.
- Distribute high-quality, easy-to-understand communication materials as requested.
- Participate in Project Management meetings as required.
- Engage in community initiatives and awareness, such as newsletters and safety competitions, by working alongside the Senior RLO and Community Investment Team.
- Provide aftercare packs and instruct on new installations.
- Observe site Health & Safety rules and ensure any risks and near misses are reported immediately to the site manager.
- Arrange satisfaction surveys for all residents, collating responses and working with the Senior RLO to use feedback to improve our service.
- At least 1 year of resident liaison experience within the construction/social housing sector.
- Report writing.
- Ability to competently operate MS Office (Word & Excel).
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Tenant Liaison Officer Contract Specialist
2 days ago
Mansfield Woodhouse, Nottinghamshire, United Kingdom Eden Brown Full timeTenant Liaison Officer Role OverviewWe are seeking a highly skilled Tenant Liaison Officer to join our team for a six to nine month contract. This exciting opportunity is based in the Nottinghamshire area and offers a competitive hourly rate of £28 - £32.About the Role:Develop strong relationships with tenants, keeping them informed about work processes...
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Tenant Liaison Specialist
3 weeks ago
Mansfield Woodhouse, Nottinghamshire, United Kingdom Eden Brown Full timeTenant Liaison Officer required for a short-term contract with a public sector organisation in Nottinghamshire.Responsibilities:Keep tenants informed about work processes.Communicate with external contractors.Manage access requests.Update tenants on work order status, progress, and issues.Liaise with internal and external parties.Qualifications:Proven...
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Tenant Liaison Officer
4 weeks ago
Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full timeJob Summary: We are seeking a highly skilled Tenant Liaison Officer to join our team at PSR Solutions. The successful candidate will be responsible for facilitating the smooth running of projects by building and maintaining positive relationships with residents, sub-contractors, client representatives, and our team.Main Responsibilities:Ensure implementation...
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Tenant Experience Manager
2 days ago
Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time**Job Title:** Tenant Experience Manager**Location:** Mansfield areaPSR Solutions is a leading social housing contractor committed to delivering exceptional services to our residents. We are seeking an experienced Tenant Experience Manager to join our team, ensuring the smooth running of projects through effective communication and relationship-building.The...
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Community Engagement Specialist
6 days ago
Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full timePSR Solutions, a leading social housing contractor, seeks a highly skilled Tenant Liaison Officer to join their team in the Mansfield area. This role presents an exciting opportunity for individuals to make a positive impact on the lives of residents and contribute to the smooth delivery of projects.About the RoleThe successful candidate will facilitate...
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Housing Officer Position
1 month ago
Mansfield, Nottinghamshire, United Kingdom Greenacre Recruitment Ltd Full timeHousing Officer RoleGreenacre Recruitment Ltd is supporting a local authority in the Mansfield area.We are seeking an experienced Housing Officer for a temporary position.Key Responsibilities:Manage tenancy agreements and resolve tenant issues.Coordinate property maintenance and repairs.Ensure compliance with housing regulations and policies.Collect rent and...
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Housing Management Specialist
1 month ago
Mansfield, Nottinghamshire, United Kingdom Mansfield District Council Full timeHousing Management Officer Role Summary:We are seeking a skilled Housing Management Officer to join our Tenancy Services team. As a key member of our team, you will be responsible for managing a patch of properties within the district, supporting tenants to sustain their tenancies, and addressing neighbourhood management, anti-social behaviour, and breaches...
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Senior Refurbishment Manager
2 days ago
Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full timeThe Role:As a key member of our team at PSR Solutions, you will be responsible for overseeing the upgrade and refurbishment works on our social housing refurbishment scheme. Your primary objective will be to ensure that these works are completed on schedule and within budget. Responsibilities:• Upgrades and Refurbishment works to be carried out to schedule...
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Administrative Support Officer
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Project Manager
4 weeks ago
Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full timeJob Title: Supervisor - Social Housing RefurbishmentAbout the Role:We are seeking a skilled Supervisor to support our social housing refurbishment scheme for an award-winning decent homes contractor in Mansfield. The project involves decent homes upgrades works on low-rise dwellings, part of the Government Green Deal scheme, and is a 5-year framework.Key...
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Residential Services Coordinator
2 days ago
Mansfield, Nottinghamshire, United Kingdom Nottingham Community Housing Association Full timeNottingham Community Housing Association is seeking a dedicated and reliable Multisite Services Officer to provide an exceptional caretaking service to residents of NCHA and other landlords.About the RoleWe are looking for someone to play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our...
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Payroll Officer
4 weeks ago
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Stakeholder Engagement Specialist
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Administrative Support Assistant
3 weeks ago
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Tenant Liaison Officer
4 weeks ago
Mansfield Woodhouse, United Kingdom Eden Brown Full timeTenant Liaison Officer Job DescriptionWe are seeking a skilled Tenant Liaison Officer to join our team at Eden Brown. As a Tenant Liaison Officer, you will be responsible for:Keeping tenants up to date with work processesCommunicating with contractorsManaging access requestsUpdating tenants on work order status, progress, and issuesLiaising with internal and...
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Tenant Liaison Officer
4 weeks ago
Mansfield Woodhouse, United Kingdom CV-Library Full timeTenant Liaison officer required for a six to nine month contract for a public sector organisation in the Nottinghamshire area. As a Tenant Liaison Officer, you will need to be: Keeping Tenants up to date with work processes Communication with the contractors Access requests Updating tenants on the work orders status, progress, and issues. ...
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Tenant Liaison Officer
4 days ago
Mansfield Woodhouse, United Kingdom Eden Brown Full timeTenant Liaison officer required for a six to nine month contract for a public sector organisation in the Nottinghamshire area. As a Tenant Liaison Officer, you will need to be: Keeping Tenants up to date with work processes Communication with the contractors Access requests Updating tenants on the work orders status, progress, and issues. Liaise with...
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Tenant Liaison officer
1 month ago
Mansfield, United Kingdom CV-Library Full timeMy client who is a large social housing contractor has now a position for a tenant liaison officer within the Mansfield area The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub-contractors, client representatives and the team. Main Duties /...
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Tenant Liaison Officer
4 weeks ago
Mansfield Woodhouse, Nottinghamshire, United Kingdom Eden Brown Full timeTenant Liaison officer required for a six to nine month contract for a public sector organisation in the Nottinghamshire area. As a Tenant Liaison Officer, you will need to be: Keeping Tenants up to date with work processes Communication with the contractors Access requests Updating tenants on the work orders status, progress, and issues. Liaise with...
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Housing Officer
2 months ago
Mansfield, United Kingdom CV-Library Full timeHousing Officer Location: Mansfield Salary: £25 umbrella Duration: Temporary 3-6 months Greenacre are pleased to be supporting a local authority in the Mansfield area. They are looking for an experienced Housing Officer for a temporary position. What will you do in the role? * Managing tenancy agreements and resolving tenant issues. *...
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Multi-Site Services Officer
2 weeks ago
Mansfield, United Kingdom Nottingham Community Housing Association Ltd Full timeWe are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants.Responsibilities:Please see the role...
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Supervisor
1 month ago
Mansfield, United Kingdom CV-Library Full timeSupervisor required to support a social housing refurbishment scheme for an award winning decent homes contractor in Mansfield The project consists of decent homes upgrades works, on low rise dwellings, this is part of the Government Green Deal scheme and is a 5 year framework THE ROLE Upgrades and Refurbishment works to be carried out to schedule and...
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Stakeholder Engagement Officer
2 months ago
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Security Officer
6 months ago
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Rural Estate Administrative Officer
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Procurement Officer
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Admin Officer
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Property Inventory Clerk
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Administration - Contracts
5 months ago
Mansfield, United Kingdom Environtec Full timeEnvirontec are a leading independent asbestos management consultancy in the UK with 25 years industry experience, Environtec sets the standards in asbestos compliance. Specialising in the identification, testing and monitoring of asbestos. An exciting opportunity has arisen for a Contracts Administrator to join the team from the Mansfield...
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Administration - Contracts
5 months ago
Mansfield, United Kingdom Environtec Full timeEnvirontec are a leading independent asbestos management consultancy in the UK with 30 years industry experience, Environtec sets the standards in asbestos compliance. Specialising in the identification, testing and monitoring of asbestos. An exciting opportunity has arisen for a Contracts Administrator to join the team in the Mansfield...
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Property Manager
6 months ago
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Child Family Community Liaison
4 weeks ago
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Joiner
6 days ago
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Sales Associate
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