Tenant Liaison Officer

4 weeks ago


Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

PSR Solutions is seeking a highly skilled Tenant Liaison Officer to join our team in the Mansfield area. The successful candidate will facilitate the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between residents, sub-contractors, client representatives, and the team.

Main Responsibilities
  1. Ensure the implementation of all Company Policies and Procedures.
  2. Develop effective working relationships with client representatives, including the housing department, to reduce duplication and ensure consistency of information and approach, keeping tenants fully informed regarding the programme.
  3. Assess high-risk/vulnerable residents and ensure Site Manager (SM) tailors works according to the risk level.
  4. Carry out a property condition survey and appliance survey with photographs with the Resident before works start in the home.
  5. Consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback, and discuss any other locally significant issues with the Senior Resident Liaison Officer and Community Investment Team.
  6. Arrange appointments for surveys and works.
  7. Ensure letters are sent out confirming all survey and work dates.
  8. Manage complaints in line with our complaints procedure.
  9. Distribute high-quality, easy-to-understand communication materials as requested.
  10. Participate in Project Management meetings as required.
  11. Engage in community initiatives and awareness, such as newsletters and safety competitions, by working alongside the Senior RLO and Community Investment Team.
  12. Provide aftercare packs and instruct on new installations.
  13. Observe site Health & Safety rules and ensure any risks and near misses are reported immediately to the site manager.
  14. Arrange satisfaction surveys for all residents, collating responses and working with the Senior RLO to use feedback to improve our service.
Requirements
  1. At least 1 year of resident liaison experience within the construction/social housing sector.
  2. Report writing.
  3. Ability to competently operate MS Office (Word & Excel).


  • Mansfield Woodhouse, Nottinghamshire, United Kingdom Eden Brown Full time

    Tenant Liaison Officer Role OverviewWe are seeking a highly skilled Tenant Liaison Officer to join our team for a six to nine month contract. This exciting opportunity is based in the Nottinghamshire area and offers a competitive hourly rate of £28 - £32.About the Role:Develop strong relationships with tenants, keeping them informed about work processes...


  • Mansfield Woodhouse, Nottinghamshire, United Kingdom Eden Brown Full time

    Tenant Liaison Officer required for a short-term contract with a public sector organisation in Nottinghamshire.Responsibilities:Keep tenants informed about work processes.Communicate with external contractors.Manage access requests.Update tenants on work order status, progress, and issues.Liaise with internal and external parties.Qualifications:Proven...


  • Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

    Job Summary: We are seeking a highly skilled Tenant Liaison Officer to join our team at PSR Solutions. The successful candidate will be responsible for facilitating the smooth running of projects by building and maintaining positive relationships with residents, sub-contractors, client representatives, and our team.Main Responsibilities:Ensure implementation...


  • Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

    **Job Title:** Tenant Experience Manager**Location:** Mansfield areaPSR Solutions is a leading social housing contractor committed to delivering exceptional services to our residents. We are seeking an experienced Tenant Experience Manager to join our team, ensuring the smooth running of projects through effective communication and relationship-building.The...


  • Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

    PSR Solutions, a leading social housing contractor, seeks a highly skilled Tenant Liaison Officer to join their team in the Mansfield area. This role presents an exciting opportunity for individuals to make a positive impact on the lives of residents and contribute to the smooth delivery of projects.About the RoleThe successful candidate will facilitate...


  • Mansfield, Nottinghamshire, United Kingdom Greenacre Recruitment Ltd Full time

    Housing Officer RoleGreenacre Recruitment Ltd is supporting a local authority in the Mansfield area.We are seeking an experienced Housing Officer for a temporary position.Key Responsibilities:Manage tenancy agreements and resolve tenant issues.Coordinate property maintenance and repairs.Ensure compliance with housing regulations and policies.Collect rent and...


  • Mansfield, Nottinghamshire, United Kingdom Mansfield District Council Full time

    Housing Management Officer Role Summary:We are seeking a skilled Housing Management Officer to join our Tenancy Services team. As a key member of our team, you will be responsible for managing a patch of properties within the district, supporting tenants to sustain their tenancies, and addressing neighbourhood management, anti-social behaviour, and breaches...


  • Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

    The Role:As a key member of our team at PSR Solutions, you will be responsible for overseeing the upgrade and refurbishment works on our social housing refurbishment scheme. Your primary objective will be to ensure that these works are completed on schedule and within budget. Responsibilities:• Upgrades and Refurbishment works to be carried out to schedule...


  • Mansfield, Nottinghamshire, United Kingdom Brook Street NMR Full time

    Job Title: Administrative Support OfficerJob Summary: We are seeking an experienced Administrative Support Officer to join our team at Brook Street NMR. As an Administrative Support Officer, you will provide general administrative support to our team, including creating and updating records, producing letters and notices, and dealing with customer...

  • Project Manager

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PSR Solutions Full time

    Job Title: Supervisor - Social Housing RefurbishmentAbout the Role:We are seeking a skilled Supervisor to support our social housing refurbishment scheme for an award-winning decent homes contractor in Mansfield. The project involves decent homes upgrades works on low-rise dwellings, part of the Government Green Deal scheme, and is a 5-year framework.Key...


  • Mansfield, Nottinghamshire, United Kingdom Nottingham Community Housing Association Full time

    Nottingham Community Housing Association is seeking a dedicated and reliable Multisite Services Officer to provide an exceptional caretaking service to residents of NCHA and other landlords.About the RoleWe are looking for someone to play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our...

  • Payroll Officer

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom BMI Healthcare Full time

    Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.We have an opportunity for a Payroll Officer to join their team of staff.This is a full-time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern,...


  • Mansfield, Nottinghamshire, United Kingdom TurnerFox Recruitment Full time

    Job Title: Stakeholder Engagement OfficerWe are currently recruiting for an experienced stakeholder engagement officer to work for TurnerFox Recruitment. The role of Stakeholder Engagement Officer will involve:### Key Responsibilities* Conduct thorough stakeholder analysis to identify key individuals, groups, and organisations relevant to infrastructure...


  • Mansfield, Nottinghamshire, United Kingdom Brook Street NMR Full time

    About the RoleWe are currently looking for an Administrative Support Assistant to join our team at Brook Street NMR. As an Administrative Support Assistant, you will be responsible for providing administrative support to our clients, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesCreating and updating records on an...


  • Mansfield Woodhouse, United Kingdom Eden Brown Full time

    Tenant Liaison Officer Job DescriptionWe are seeking a skilled Tenant Liaison Officer to join our team at Eden Brown. As a Tenant Liaison Officer, you will be responsible for:Keeping tenants up to date with work processesCommunicating with contractorsManaging access requestsUpdating tenants on work order status, progress, and issuesLiaising with internal and...


  • Mansfield Woodhouse, United Kingdom CV-Library Full time

    Tenant Liaison officer required for a six to nine month contract for a public sector organisation in the Nottinghamshire area. As a Tenant Liaison Officer, you will need to be: Keeping Tenants up to date with work processes Communication with the contractors Access requests Updating tenants on the work orders status, progress, and issues. ...


  • Mansfield Woodhouse, United Kingdom Eden Brown Full time

    Tenant Liaison officer required for a six to nine month contract for a public sector organisation in the Nottinghamshire area. As a Tenant Liaison Officer, you will need to be: Keeping Tenants up to date with work processes Communication with the contractors Access requests Updating tenants on the work orders status, progress, and issues. Liaise with...


  • Mansfield, United Kingdom CV-Library Full time

    My client who is a large social housing contractor has now a position for a tenant liaison officer within the Mansfield area The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub-contractors, client representatives and the team. Main Duties /...


  • Mansfield Woodhouse, Nottinghamshire, United Kingdom Eden Brown Full time

    Tenant Liaison officer required for a six to nine month contract for a public sector organisation in the Nottinghamshire area. As a Tenant Liaison Officer, you will need to be: Keeping Tenants up to date with work processes Communication with the contractors Access requests Updating tenants on the work orders status, progress, and issues. Liaise with...

  • Housing Officer

    2 months ago


    Mansfield, United Kingdom CV-Library Full time

    Housing Officer Location: Mansfield Salary: £25 umbrella Duration: Temporary 3-6 months Greenacre are pleased to be supporting a local authority in the Mansfield area. They are looking for an experienced Housing Officer for a temporary position. What will you do in the role? * Managing tenancy agreements and resolving tenant issues. *...


  • Mansfield, United Kingdom Nottingham Community Housing Association Ltd Full time

    We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants.Responsibilities:Please see the role...

  • Supervisor

    1 month ago


    Mansfield, United Kingdom CV-Library Full time

    Supervisor required to support a social housing refurbishment scheme for an award winning decent homes contractor in Mansfield The project consists of decent homes upgrades works, on low rise dwellings, this is part of the Government Green Deal scheme and is a 5 year framework THE ROLE Upgrades and Refurbishment works to be carried out to schedule and...


  • Mansfield, United Kingdom CV-Library Full time

    Stakeholder Engagement Officer Mansfield / Hybrid c£31,300 - £34,800 We are currently recruiting for an experienced stakeholder engagement officer to work for our local, government organisation The role of Stakeholder Engagement Officer will involve: Conduct thorough stakeholder analysis to identify key individuals, groups, and organisations...

  • Security Officer

    6 months ago


    Mansfield, United Kingdom Samsic UK Full time

    Job Description - Shifts: rotating 1630 0030/ 0030 0830/ 2200 0800/ 2000 0800/ 0800 2000 - Pay Rate: £10.87 - Contracted Hours: average 38 per week - Employee Status: Full time / Permanent - Location: Mansfield **Duties of a Security Officer will include**: - “Meet and Greet” - Answer all enquiries courteously and professionally - Manage all systems...


  • Mansfield, United Kingdom Inkersall Investments Full time

    **Who we are**: We are a well-established, family-owned property investment company with diverse interests. We have an extensive portfolio of let farms and land in Derbyshire, Yorkshire, Cumbria, Scotland and Northern Ireland, as well as a wide range of rural projects including energy renewables and forestry. **Duties include**: - Administering a range of...

  • Procurement Officer

    5 months ago


    Mansfield, United Kingdom Eprotect 360 ltd Full time

    **About us** E-protect 360 Ltd is one of the leading online IT solutions companies in the UK. We offer a wide range of solutions to our clients. We are committed to leveraging cutting-edge technology to revolutionise accessible and affordable solutions to problems, all while maintaining unparalleled customer service. **About the role** This role offers a...

  • Admin Officer

    1 month ago


    Mansfield, United Kingdom Brook Street NMR Full time

    Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on...


  • Mansfield, United Kingdom Leaders Romans Group Full time

    **Leaders are looking for a driven individual to join our successful Mansfield branch as their new Property Inventory Clerk. If you are someone who can see yourself thriving on delivering that exceptional service, this is the role for you.** **It is not essential to have experience in this role, we will train you! **You just need to be passionate about the...


  • Mansfield, United Kingdom Environtec Full time

    Environtec are a leading independent asbestos management consultancy in the UK with 25 years industry experience, Environtec sets the standards in asbestos compliance. Specialising in the identification, testing and monitoring of asbestos. An exciting opportunity has arisen for a Contracts Administrator to join the team from the Mansfield...


  • Mansfield, United Kingdom Environtec Full time

    Environtec are a leading independent asbestos management consultancy in the UK with 30 years industry experience, Environtec sets the standards in asbestos compliance. Specialising in the identification, testing and monitoring of asbestos. An exciting opportunity has arisen for a Contracts Administrator to join the team in the Mansfield...

  • Property Manager

    6 months ago


    Mansfield, United Kingdom Chase and Holland Full time

    Property Manager - Mansfield - Competitive Salary + commissionsChase & Holland are proud to be working with well-established Mansfield based business, who are actively seeking a Property Manager to support the Lettings Department. You will be part of a fantastic business who are well respected and are continuing to grow due to their success in their...


  • Mansfield, United Kingdom Polaris Children's Services Full time

    About UsPolaris Children's Services is a renowned provider of innovative and outcomes-based children's services, dedicated to delivering real value and building brighter futures for children, young people, and families.Job OverviewAs a Family Support Worker with Polaris Children's Services, you will be part of a professional network that provides intensive...

  • Joiner

    6 days ago


    Mansfield, United Kingdom CV-Library Full time

    Joiner Temporary to Permanent Contract Mansfield, Nottinghamshire £17 per hour + Van and Fuel Card Are you a Multi Trade looking for work in Property? We are looking for Multi Trade Operatives, preferably with a Carpentry/Joinery bias to join a team of trades undertaking works in Social Housing works across North Nottinghamshire This is a great...

  • Sales Associate

    5 months ago


    Mansfield, United Kingdom Quality Service Recruitment Full time

    We have an exciting opportunity for a sales professional to establish their name further within the Construction Industry You will be responsible for developing and nurturing existing client relationships and developing new relationships within the Structural Steel sector. We are looking for excellent communication skills/ a telephone manner and a...