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Team Lead

2 months ago

Hinckley, Leicestershire, United Kingdom Marston's Full time

**Job Summary**

We are seeking a highly motivated and experienced Assistant Manager to join our team at Marston's. As a key member of our management team, you will be responsible for leading and motivating our team to deliver exceptional customer service and drive sales growth.

**Key Responsibilities**

  • Lead and motivate a team of staff to achieve sales targets and provide excellent customer service
  • Manage the day-to-day operations of the pub, including staff scheduling, inventory management, and cash handling
  • Develop and implement strategies to improve sales and customer satisfaction
  • Collaborate with the General Manager to achieve business objectives and implement company policies
  • Provide excellent customer service and resolve customer complaints in a professional and timely manner

**What We Offer**

  • A competitive salary and performance-related bonus
  • 20% discount on food and drink at all Marston's pubs, restaurants, and hotels
  • A reliable hours contract and flexible working hours
  • Opportunities for career development and progression through our Management Development training program
  • A friendly and supportive work environment with a diverse team of colleagues

**About Marston's**

Marston's is a leading pub company with a rich history and a commitment to excellence. We offer a range of benefits and opportunities for our employees, including a performance-related bonus, 20% discount on food and drink, and a reliable hours contract. We are proud to be a part of the Licensed Trade Charity, which provides financial, mental, and emotional well-being support to our employees.