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Operations Team Lead

1 month ago

Hinckley, Leicestershire, United Kingdom Western Power Distribution Full time

About Us

At Western Power Distribution, we're committed to delivering exceptional service to our customers and communities. As a leading energy distributor, we're responsible for maintaining the electricity distribution systems that power homes and businesses across the Midlands, the Southwest of England, and South Wales.

We're a team of over 29,000 dedicated professionals who share a passion for innovation, customer satisfaction, and sustainability. Our vision is to be at the forefront of a clean, fair, and affordable energy future, and we're working tirelessly to achieve this goal.

Job Introduction

We're excited to announce an opportunity for a Team Manager to join our Operations team in Hinckley. As a key member of our team, you'll be responsible for leading a multi-disciplinary team and driving excellence in our operations.

Main Responsibilities

  • Lead a team of professionals to deliver high-quality operations and maintenance services, ensuring compliance with Engineering Directives and regulatory requirements.
  • Develop and implement strategies to improve team performance, customer satisfaction, and safety.
  • Collaborate with stakeholders to identify and address operational challenges, ensuring seamless delivery of services.
  • Manage budgets, resources, and priorities to achieve business objectives.
  • Foster a culture of innovation, continuous learning, and employee development.
  • Ensure effective communication and stakeholder engagement, promoting a positive and inclusive work environment.

Requirements

  • Minimum City and Guilds 2339 or equivalent engineering or business management qualification.
  • Proven leadership experience, with a track record of delivering results in a fast-paced environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams and stakeholders.
  • Strong analytical and decision-making skills, with a focus on safety, quality, and customer satisfaction.

What We Offer

As a Team Manager at Western Power Distribution, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You'll be part of a dynamic and supportive team, working towards a common goal of delivering exceptional service to our customers and communities.