Warehouse Service Team Lead

1 month ago

Hinckley, Leicestershire, United Kingdom Tesco Full time
About the Role

We are seeking a highly skilled and experienced Warehouse Service Team Manager to join our Distribution Centre Management Team. As a key member of our team, you will be responsible for leading a team of colleagues to deliver accurate end-to-end Warehouse Service routines and standards in line with our operating model.

Key Responsibilities
  • Manage a team to deliver accurate end-to-end Warehouse Service routines and standards in line with the operating model.
  • Support the end-to-end supply chain process by working collaboratively to resolve supplier-related matters.
  • Prioritise and deliver all seasonal, trade, and promotional events to maximise sales within Stores; effectively planning resource and equipment.
  • Work in collaboration with Warehouse Service Team and Shift Managers/Duty Managers to ensure our operating procedures are the best in class and focus on providing our Stores with the service they require.
  • Lead a team to work productively, coaching, supporting, and sharing best practice so the team meets or exceeds their targets and remains efficient at all times.
  • Focus the team to deliver accurate goods to Stores to improve product availability and customer satisfaction.
  • Meet the needs of the colleagues in the team by using our people routines and delivering great leadership.
  • The delivery of all operational routines and making decisions that have our customers' needs at the heart of what we do.
  • Operate in partnership with the Distribution Centre Management team and be a great role model.
  • Data analyse information, establish root cause, and put into place corrective improvement measures.
  • Deliver exceptional standards across all operational areas of the Warehouse.
  • Provide a strong presence 'shoulder to shoulder' with colleagues in Goods In, Assembly, Over the Bank (OTB), FLT, and Goods Out; be proactive with problem-solving and coaching colleagues in the moment.
  • Work closely with the Delivery Service Team to ensure we deliver the Transport Plan together.
  • Make decisions that require Management intervention as referred by Warehouse Service Coordinators for the good of customers and Tesco.
  • Follow our Business Code of Conduct and Data Protection Law, always acting with integrity and due diligence.
About Us

At Tesco, our vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day.' Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note that Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leaver's age for your country, please click here.

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