Customer Service Operations Lead

2 weeks ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

The Customer Service Operations Lead role at Burton Bolton & Rose Recruitment Services Ltd presents an exciting opportunity to join a small, successful organisation and contribute to the day-to-day management of customer service issues.

Key Responsibilities:
  • Assist the Office Manager in overseeing customer service operations.
  • Manage incoming enquiries from clients, processing their order requirements from initiation to delivery.
  • Liaise with Freight Forwarders to arrange client deliveries throughout the UK.
  • Analyse weekly/monthly stock reports, identifying low-stock items and alerting the buying team.
  • Coordinate the production process, shipping, and tracking of deliveries to the UK warehouse.

This position comes with a salary range of approximately £25,000 - £35,000 per annum, depending on experience. As a valued member of our team, you will enjoy a competitive compensation package that reflects your skills and dedication.

About Us

Burton Bolton & Rose Recruitment Services Ltd is a reputable recruitment agency committed to providing exceptional service to our clients. We foster a supportive work environment that encourages growth and development.



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