Customer Service Lead

2 days ago


London, Greater London, United Kingdom Premier Inn Full time
Customer Service Lead

We are looking for a Customer Service Lead to join our team at Chichester Premier Inn. The successful candidate will be responsible for delivering exceptional customer service and ensuring seamless staff efficiency.

This is an exciting opportunity to work with a leading hospitality business in the UK, Whitbread. You will enjoy a competitive salary of £59 per hour, plus additional benefits.

Responsibilities:
  • Lead by example, delivering exceptional customer service and setting high standards for staff
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure smooth hotel operations
Our Benefits:
  • Competitive hourly rate of £59
  • Pension and saving schemes, including company pension and save as you earn scheme
  • Whitbread Benefits card for discounts on hotel stays and meals
  • Training and support to develop your skills and career


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