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Concierge

2 months ago

East Dereham, Norfolk, United Kingdom Sanctuary Group Full time
Job Title: Concierge

We are seeking a skilled and compassionate Concierge to join our team at Sanctuary Supported Living. As a Concierge, you will be the first point of contact for our customers, providing a warm and welcoming service that sets the tone for their stay with us.

Key Responsibilities:
  • Develop and maintain positive relationships with customers, helping them to build confidence and independence
  • Provide support and guidance to customers, helping them to navigate our services and facilities
  • Handle emergency situations with professionalism and calmness
  • Contribute to the overall smooth operation of our service, ensuring that customers receive a high-quality experience
  • Participate in social activities and events, helping to create a sense of community among our customers
Requirements:
  • Experience of working with vulnerable adults or young people
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic IT skills and ability to use our systems confidently
  • Driving license and access to a vehicle
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to make a real difference in the lives of our customers