Residential Concierge

1 week ago

East London, United Kingdom Jackson Sims Recruitment Full time

**Job description**

Jackson Sims Recruitment are currently seeking a full time **Residential Concierge **for a permanent position at a large luxury residential estate in East London.

**Hours**:56 per week, 4 on 2 off, days and nights (7am - 7pm or 7pm - 7am)**

**SIA and Driving license is essential.**

**Key Responsibilities**:

- Patrol inspections for buildings, commercial business, car parks and external routes as per prescribed routes and frequency as per your schedule from the Duty Manager
- On occasion need to cover on the Valet aspect due to annual leave/sickness
- Completing the patrol inspection reports and providing to office coordinator for review - any urgent issues to be raised immediately
- Responding to noise complaints
- Investigating short let properties online
- Patrolling the development and picking up litter to keep the site clean and tidy
- Issuing letters to offending apartments reference washing on balcony, door mats in communal parts, etc
- Updating lease contraventions spreadsheet with supporting evidence and documentation
- Assisting Concierge when necessary
- Removing dogs from podiums / playgrounds / parks
- Stopping ball games in podiums / playgrounds / parks
- Carrying out parking usage / availability
- Putting up and removing notices / letters within communal areas
- Posting of letters / notices / updates / fines / newsletters etc
- Placing and removing traffic bollards / cones as per Duty Managers / Night Supervisor instruction
- To inspect stains and damages of communal areas when reported and send photos and description via site pro app to the duty manager / head of operational support
- During the silent hours changing bin bags in common areas and picking up litter
- Monitoring and reporting of non-permitted vehicles within the car parks and labeling with illegally parked stickers
- Resetting of emergency door / gate release buttons
- Investigating fire alarms and resetting if appropriate
- Monitoring and reporting of commercial bin usage / misuse
- Any other ad hoc duties or reasonable management requests
- Covering and doing the concierge duties during the silent hours as directed by the Night Duty Manager

**In order to meet our clients expectations you must be**:

- Extremely well-presented
- Polite and well-mannered
- Diplomatic and discreet
- Proactive and enthusiastic
- Security minded
- A strong problem solver
- Customer orientated
- A good communicator

**Job Types**: Full-time, Permanent

**Salary**: £12.36 per hour

Schedule:

- 12 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- East London: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you commit to 4 on 2 off, days and nights?

**Experience**:

- residential concierge: 1 year (required)

Licence/Certification:

- SIA (required)
- Driving Licence (required)

Shift availability:

- Day shift (required)
- Overnight shift (required)

Work Location: In person

Reference ID: East London - SO Valet

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