Residential Concierge

6 months ago


London, United Kingdom Portico Full time

**Company Description**
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are on the lookout for an experienced Residential Concierge to join our team based at the iconic Television Centre in White City. This incredible Grade II listed building has been converted into luxury residences. Among the many onsite amenities is the world famous Endo at the Rotunda restaurant and the gym wellness area is managed by Soho House exclusively for its members and residents at the Television Centre.

If you are looking for where your upbeat and positive personality would be welcome, consider becoming part of our concierge team. This position is perfect if you enjoy giving a friendly greeting and jump at the chance to help people at a moment’s notice.

An ability to multitask and a willingness to go the extra mile to exceed our residents’ expectations is imperative. Our concierge team ensure that all parcels are logged, help during residents’ events, make sure any requests are followed through to completion in a timely manner, with a strong attention to detail and a focus on excellent customer service.

Hours: 40 hours per week, 8-hour shifts from 10am-7pm, 5 days per week including weekends when needed. Flexibility to work other shifts is essential.

**Salary**: £28,500
**Qualifications**
Applicants must have a proven track record in delivering outstanding 5-star service as a concierge within either a high-end hotel or residential environment.
**Additional Information**
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.


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