Service Coordinator
2 weeks ago
About the Role:
The Night Concierge position at Sanctuary Group is an exciting opportunity to provide exceptional customer service and support to our residents. As a key member of our team, you will be responsible for receiving and directing customer queries, developing relationships with residents, and ensuring the security of our services.
- Key Responsibilities:
- Act as a first point of contact for residents and visitors, providing a warm and welcoming reception service.
- Develop and maintain positive relationships with residents, helping them to develop life skills and achieve their goals.
- Handle emergency and challenging situations with professionalism and empathy.
- Contribute to the smooth running of our services by maintaining accurate records and providing administrative support.
- Collaborate with colleagues to ensure the overall success of our team.
About Us:
Sanctuary Group is a national organisation that specialises in delivering a wide range of personalised housing, care, and support services. We are committed to making a positive impact on people's lives and are proud to be a not-for-profit organisation.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and supportive team.
- Comprehensive training and development opportunities.
- A chance to make a real difference in people's lives.
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