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Night Concierge

4 weeks ago

East Dereham, Norfolk, United Kingdom Sanctuary Group Full time

About the Role

We are seeking a Night Concierge to join our team at Sanctuary Supported Living. As a Night Concierge, you will be the first point of contact for customers and will be responsible for ensuring their safety and well-being.

Key Responsibilities

  • Develop good relationships with customers and help them develop life skills
  • Handle occasional emergency/challenging situations
  • Go above and beyond to ensure an excellent service is provided to our customers
  • Occasionally organise and run social activities
  • Some health and safety responsibilities
  • Ensure the security of the service is maintained
  • Write and update customer notes

Requirements

  • Experience of working with young people or vulnerable adults
  • Previous experience working under challenging circumstances
  • Good communication skills
  • Ability to use IT systems confidently
  • Driving licence and access to a vehicle

What We Offer

  • At least 25 days paid holiday, rising to 30 days after 5 years' service
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities