Night Concierge

7 months ago


East London, United Kingdom Abbatt Property Services Full time

Permanent
- East London, London
- £26000 - £28000 per annum

**Job Title**:Night Concierge

**Salary**:£25,000 - £28,000 per annum, plus benefits

**Hours**:8pm to 8am - 3 nights on 3 nights off with one hour unpaid break***

**Location**:East London

***

**The job role**

As Concierge you will contribute to our vision of being the **UK’s favourite** residential property manager by:

- Provide a high standard level of customer service to our residents and all visitors to the development.
- Act as main point of contact at the front desk.
- Assist with on-site deliveries, customer queries and service requests.

**The Concierge reports directly into the Development Manager**

**Company Profile**

Our client is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, Our client works with developers, investors, freeholders and over 1,600 Resident Management Companies.

**About You**

You will be a well-spoken and highly presentable concierge, who has experience working in high-end residential developments. You will be an excellent communicator and problem solver, an empathetic who can build lasting relationships with customers and efficiently attend to any enquires. You will have solid health and safety knowledge and any relevant qualifications will be beneficial such as IOSH.

**Main Responsibilities**
- Act as main point of contact on site to all customers providing information about the Development and the surrounding areas, key contacts, and location advice.
- Manage on site booking requirements for key access areas, in and around the development.
- To handle parcels and packages that have been delivered on a daily basis. Due to the size of each development this can range from 50 to 500 parcels and packages a day.
- Manage and administer customer deliveries and returns, via development systems and protocol.
- Handle and administer residents’ keys, making sure these are signed in and out daily in line with development systems and protocol.
- To conduct site, walk rounds on a daily basis, all faults/maintenance and repairs reported to the development manager and to the relevant contractor. These reports passed over within the hand over log.
- Investigate faults and issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports have to be documented within the hand over log.
- Investigate first level complaints within the development.
- Provide regular communication to customers with initial queries to resolution.
- Monitor the CCTV cameras / security access to review and track security concerns

**Job Overview**:
**Category**:
**Real Estate and Property**:
**Offered Salary**:
**£26000 - £28000 per annum**:
**Job Location**:
**East London, London**:
**Job Type**:
**Permanent**:
**Consultant**:


  • Night Concierge

    6 months ago


    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    1 day ago


    London, United Kingdom Covent Garden Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at the our Covent Garden Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest...

  • Night Concierge

    10 hours ago


    London, United Kingdom Charlotte Street Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at the our Charlotte Street Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest...

  • Night Concierge

    7 months ago


    London, United Kingdom The Soho Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at The Soho Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...


  • London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 15 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Concierge

    6 months ago


    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Night Concierge

    7 months ago


    East London, United Kingdom Claibon Recruitment Full time

    **Night Concierge** **7.30pm-7.30am 4 on 4 off** **London E14** **£25k** **Salary**: £25,000.00 per year **Benefits**: - Company pension - Gym membership - Health & wellbeing programme Schedule: - 12 hour shift - Night shift Work Location: In person Reference ID: CGNCE14

  • Night Concierge

    6 months ago


    London, United Kingdom The Soho Hotel - Concierge Full time

    We have anexciting opportunity for a Night Concierge to join our highly successful teamhere at The Soho Hotel. Your main priority will be to help run the conciergedesk in the absence of the wider team throughout the evening. This will includeanswering any incoming calls, helping guests with their luggage, reacting andadhering to guest requests and assisting...

  • Night Concierge

    7 days ago


    East London, United Kingdom PropRec Full time

    Night ConciergeWe are seeking a hardworking and reliable individual to work at a luxury residential development within East London.This is a full time permanent role comprising of 4 shifts on 4 shifts off paying up to £30K PA.What are we looking for in a Night Concierge?Experience as a residential concierge is desirable but not essential. We are seeking...

  • Concierge (Nights)

    7 months ago


    East London, United Kingdom Ballymore Full time

    **Concierge (Nights) - Permanent, East London (E16)** Hours: 42 per week, 4 on 4 off, nights (7pm - 7am) **Duties & Responsibilities** - To provide a quality service to the residents and ensure individual requests are dealt with in an efficient and timely manner. - To assist with the security of residents and the building at all times, ensuring that the...

  • Night Concierge

    11 hours ago


    East London, United Kingdom Jackson Sims Recruitment Full time

    Our client is currently looking for a Night Concierge to join the team at a luxury residential building in East London. Shift pattern is 4 on, 4 off, working 12 hour shifts. **Position**:Night Concierge **Location**:East London **Salary**:£29-30,000 per annum **Shift Pattern**: 4 on, 4 off - 12 hour shifts **Key Responsibilities**: - You will be...

  • Night Concierge

    1 month ago


    London, United Kingdom CV-Library Full time

    Night Concierge – Luxury Residential Development (London) Location: Central London Position: Night Concierge Salary: £28,000 Working Hours: 19:00 PM – 07:00 AM, 4 days on, 4 days off  Hyperion Partners is proud to partner with a prestigious residential development in Central London to recruit a Night Concierge. This is an...

  • Night Concierge

    7 months ago


    East London, United Kingdom Dove & Hawk Full time

    **Night Concierge - Canary Wharf - £33,400 per annum** My client, an award winning build to rent firm in Canary Wharf, are currently seeking a Night Concierge to join their team in one of their luxury developments. You will be joining a forward thinking and collaborative Concierge team ensuring the smooth running and operations of the front desk and the...

  • Night Concierge

    8 months ago


    London, United Kingdom Claibon Full time

    Top notch experienced Night Concierge required for this prestigious new build residential development in Westminster. You will need superior customer service skills as you will be the main point of contact for all queries. In this role, your day-to-day duties will involve operation of the concierge desk with emphasis on the monitoring of on-site security at...

  • Night Concierge

    8 months ago


    London, United Kingdom Claibon Full time

    Super polished Night Concierge required at this luxurious residential development in Acton. As the Night Concierge you will be responsible for the delivery of the highest levels of customer service to all residents and guests at the development and you will be the main point of contact for all queries. Additionally, your day-to-day duties will also involve...

  • Day or Night Concierge

    6 months ago


    East London, United Kingdom Abbatt Property Services Full time

    Temporary - East London, London - £11.00 - £12.82 per hour We have temporary Day or Night Concierge opportunities for residential development located across London. **Immediate Starts Available!** As a Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the...

  • Night Concierge

    7 months ago


    London, United Kingdom Abbatt Property Services Full time

    Temporary - City of London, London - £10.50 - £11.77 per annum We have some fabulous night Concierge opportunities for residential developments located across London. As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be...

  • Night Concierge

    7 months ago


    London, United Kingdom Dove & Hawk Full time

    **Night Concierge - Edgware Road - £27,000 per annum** My client, a well-established residential and commercial property development firm, are currently seeking a motivated Night Concierge to join their luxury development in Edgware Road. You will be working closely with the Head Concierge providing a 5* customer service in a building of 52 apartments to...

  • Night Concierge

    6 months ago


    West London, United Kingdom Abbatt Property Services Full time

    Temporary - West London, London - £10.50 - £11.77 per hour We have some fabulous night Concierge opportunities for residential developments located in West and North West London. As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development...

  • Night Concierge

    3 weeks ago


    London, United Kingdom Rendall and Rittner Full time

    Exciting Opportunity Alert! Join Rendall & Rittner as a Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. Position: Night Concierge Location: Trevor Square (London, SW7)...