Cabin Services Administrator

6 days ago


Horley, Surrey, United Kingdom Ascend Airways Full time

Ascend Airways | Cabin Services Coordinator

Location: London Gatwick Airport

Salary: £25,000 - £28,000 - Depending on experience

Ascend Airways is set to commence operations with a modern fleet of Boeing 737 aircraft (NG and MAX) in the ACMI sector, establishing its first operational base at London Gatwick.

Founded on the legacy of Synergy Aviation, a reputable UK AOC holder, Ascend Airways is now part of Avia Solutions Group, the world's largest ACMI provider. Our mission is to deliver ACMI and charter solutions with a contemporary fleet of UK-based aircraft and crews, aligning our operations with the UK's Jet Zero strategy while maintaining the highest standards of safety and customer service.

We are looking for candidates for the role of Cabin Services Coordinator, who will report directly to the Head of Cabin Services. The responsibilities include:

  • Overseeing administrative tasks that ensure the smooth operation of the Cabin Services Department.
  • Managing all flight documentation and reports, ensuring accuracy and compliance with regulatory standards.
  • Organizing and maintaining records for all cabin crew assessments and performance files.
  • Acting as the primary contact for cabin services feedback, participating in client meetings, and utilizing client insights to mitigate future onboard issues.
  • Promptly addressing client inquiries and requests with professionalism.
  • Coordinating uniform management, including ordering, invoicing, and maintaining records of cabin crew sizes.
  • Assisting the Head of Cabin Services with various administrative tasks, including support for procedures, audits, and records management.
  • Ensuring the office environment is well-stocked with necessary supplies and equipment.
  • Facilitating the administration of cabin crew recruitment processes in collaboration with HR, including scheduling screenings and interviews.
  • Promoting effective communication and collaboration across all internal departments.

We offer a competitive salary and a supportive working environment, and we encourage qualified candidates to consider this opportunity.



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