Cabin Services Administrator
3 weeks ago
Ascend Airways | Cabin Services Coordinator
Location: London Gatwick Airport
Salary: £25,000 - £28,000 - Depending on experience
Ascend Airways is set to launch operations with a modern fleet of Boeing 737 aircraft in the ACMI sector, establishing its first operational base at London Gatwick.
With roots in Synergy Aviation, a reputable UK AOC holder, now part of Avia Solutions Group, the largest ACMI provider globally, our mission is to deliver a contemporary fleet of UK-based aircraft and skilled crews to meet customer demands while adhering to the UK's Jet Zero strategy. We aim to build a reputation for excellence in safety and customer service.
Key Responsibilities:
- Oversee administrative functions related to flight documentation and reports, ensuring compliance with regulatory standards and managing distribution as needed.
- Maintain and organize records for all cabin crew assessments and performance evaluations.
- Act as the primary contact for cabin services feedback, participate in client meetings, and utilize client insights to mitigate future onboard issues.
- Respond to client inquiries and requests in a timely and professional manner.
- Manage all aspects of uniform coordination, including ordering, invoicing, client communication, and maintaining sizing records, while addressing any uniform-related concerns.
- Support the Head of Cabin Services with various administrative tasks, including procedural documentation, audits, and cabin crew records.
- Enhance office operations by managing inventory of supplies and equipment, and facilitating the procurement of necessary office materials.
- Assist in the administration of cabin crew recruitment processes, collaborating with HR to arrange screenings, recruitment events, and interview schedules, and support the onboarding process in coordination with the Training department.
- Foster effective communication and collaboration across all internal departments.
We provide a competitive salary and a positive working environment, and we look forward to receiving your application with complete confidence.
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