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Cabin Services Administrator

2 months ago

Horley, Surrey, United Kingdom Ascend Airways Full time

Ascend Airways | Cabin Services Coordinator

Location: London Gatwick Airport

Salary: £25,000 - £28,000 - Depending on experience

Ascend Airways is set to commence operations with a modern fleet of Boeing 737 aircraft in the ACMI sector, establishing its operational base at London Gatwick.

Founded on the legacy of Synergy Aviation, a well-respected UK AOC holder, Ascend Airways is now part of Avia Solutions Group, the leading ACMI provider globally. Our mission is to deliver ACMI and charter services with a contemporary fleet of UK-based aircraft and skilled crews, aligning our operations with the UK's Jet Zero strategy to ensure safety and exceptional customer service.

Key Responsibilities:

  • Oversee the administrative management of all flight documentation and reports, ensuring accuracy and adherence to regulatory standards.
  • Maintain and organize records related to cabin crew assessments and performance.
  • Act as the primary contact for cabin services feedback, participating in client meetings and utilizing insights for proactive issue management.
  • Respond to client inquiries and requests in a timely and professional manner.
  • Manage uniform coordination, including ordering, invoicing, and maintaining sizing records, while addressing any related issues or complaints.
  • Support the Head of Cabin Services with various administrative tasks, including process documentation, audits, and crew records.
  • Contribute to the continuous improvement of office operations by managing supplies and equipment needs.
  • Assist in the recruitment process for cabin crew, coordinating with HR for screenings and interviews, and supporting onboarding efforts with the Training department.
  • Facilitate effective communication and collaboration across all internal departments.

We provide a competitive salary and a supportive working environment, and we look forward to receiving your application in confidence.