Complex Care Operations Manager

3 weeks ago


Stafford, Staffordshire, United Kingdom Aspirations Care Ltd Full time

About the Role

We are seeking a highly motivated and experienced Service Manager to join our team at Aspirations Care Ltd. The successful candidate will be responsible for managing the day-to-day operations of our care services, ensuring the highest standard of care and support for our clients.

Key Responsibilities

  1. Develop and implement policies and procedures to ensure the delivery of high-quality care and support to our clients.
  2. Manage a team of care staff, providing guidance, support, and supervision to ensure the delivery of excellent care and service.
  3. Work closely with clients, their families, and other stakeholders to ensure their needs and preferences are met.
  4. Conduct regular reviews and assessments to ensure the care and support plans are up-to-date and meet the client's changing needs.
  5. Ensure compliance with all relevant legislation, regulations, and standards of care.
  6. Develop and maintain positive relationships with key stakeholders, including advocates, family members, and community partners.

About Aspirations Care Ltd

Aspirations Care Ltd is a specialist care provider for adults with learning disabilities, mental health issues, and Autism. We pride ourselves on delivering person-centered care and support, enabling our clients to live fulfilling lives in their own homes and communities.

Benefits Package

  • 2 x salary life cover (up to individual state pension age)
  • Access to Aspirations Perks, our exclusive discount scheme with fantastic discounts in supermarkets and high street retail stores.
  • Smart Health App – health and wellbeing service with 24/7 GP access for you and your family.
  • Optional overtime to increase your income with flexible working.
  • DBS paid for by Aspirations.
  • Refer a friend scheme with a financial reward of £500.
  • Employee Assistance Programme available 24/7 for advice and guidance for you and your family.
  • CPD Accredited induction.
  • Ongoing training & development including Care Certificate, apprenticeship opportunities and specialist learning.
  • Support with career progression and professional development.
  • Paid 28 days annual leave inclusive of bank holidays.
  • Pension Scheme with NEST.


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