Hotel Concierge Assistant

3 weeks ago


London, Greater London, United Kingdom AccorHotel Full time

Job Description:

The Luggage Porter is a vital member of our team at AccorHotel. We are seeking a highly organized and detail-oriented individual to provide exceptional service to our guests.

Key Responsibilities:

  • Assist guests with their luggage and deliver it to their rooms promptly
  • Run errands for guests and employees, promoting a positive and efficient environment
  • Communicate effectively with guests, colleagues, and management, adhering to company policies and procedures
  • Handle guest luggage, packages, and parcels with care and attention to detail
  • Provide exceptional service to our guests, ensuring high standards are met

Requirements:

  • Driving license desirable
  • Excellent communication skills in English, both verbal and written
  • Recent experience in 5-star hotels or similar roles
  • Ability to work well under pressure and multitask
  • Enthusiasm for delivering outstanding service and exceeding guest expectations

Salary Estimate: £25,000 - £35,000 per annum



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