Hotel Concierge Assistant
3 weeks ago
Job Description:
The Luggage Porter is a vital member of our team at AccorHotel. We are seeking a highly organized and detail-oriented individual to provide exceptional service to our guests.
Key Responsibilities:
- Assist guests with their luggage and deliver it to their rooms promptly
- Run errands for guests and employees, promoting a positive and efficient environment
- Communicate effectively with guests, colleagues, and management, adhering to company policies and procedures
- Handle guest luggage, packages, and parcels with care and attention to detail
- Provide exceptional service to our guests, ensuring high standards are met
Requirements:
- Driving license desirable
- Excellent communication skills in English, both verbal and written
- Recent experience in 5-star hotels or similar roles
- Ability to work well under pressure and multitask
- Enthusiasm for delivering outstanding service and exceeding guest expectations
Salary Estimate: £25,000 - £35,000 per annum
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