Front of House Team Lead

6 days ago

London, Greater London, United Kingdom Lounge Full time
Job Title: SupervisorAbout the Role:

We are seeking an experienced Supervisor to join our Lounge management team. As a key member, you will play a vital role in maintaining our high standards of excellence and delivering exceptional customer experiences.

The successful candidate will oversee shifts with the team, monitor details, and ensure that our Lounge is the place to go for the local community.

The Benefits:
  • Tips shared equally across the team based on hours worked.
  • Paid breaks.
  • Staff food on every shift regardless of hours worked.
  • 50% discount on food in all three brands from day one.
  • 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and incentives like jetting off on an all-expenses-paid trip with one of our suppliers.
  • Christmas and Boxing Day off.
  • The best staff party - Loungefest.
  • Emotional and practical support via the Licensed Trade Charity.
  • Power over your pay with Wagestream.
  • Company pension scheme.
  • Long service awards.
  • A great opportunity for personal development and career progression in a fast-growing business.
Requirements:
  • You are probably an existing Supervisor or Team Leader with experience in restaurants, bars, cafes, or coffee shops.
  • You will have experience working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • A self-motivator working at pace with limited supervision while adhering to pressure and timescales.
  • Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.
Salary Information:

This position comes with a competitive salary of £30,000 per annum, reflecting its importance within our company.

Estimated Salary Range:

Based on national averages, we estimate the salary range for this role to be between £25,000 and £35,000 per annum.

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