Front of House Lead
7 hours ago
Job Description
The Front of House Lead will be responsible for overseeing the front of house and welcome team at the Young Vic. This includes managing the box office, leading a team, and providing exceptional customer service to audiences, staff members, contractors, and visitors.
Key Responsibilities
* Manage the front of house and welcome team* Provide excellent customer service to audiences, staff members, contractors, and visitors* Oversee the box office operations* Develop and implement effective marketing and sales strategies* Collaborate with the company's co-producers and audience to promote the company's work* Monitor and report on key performance indicators (KPIs) such as attendance figures, revenue growth, and customer satisfaction
Requirements
To be successful in this role, you will need excellent leadership and communication skills, a strong understanding of customer service principles, and experience in a similar position. A degree in arts management or a related field would be beneficial.
Benefits
This role offers a competitive salary of £55,000 per annum, plus benefits including 25 days annual leave, pension scheme, and life insurance.
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