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Front-of-House Team Leader

1 month ago

London, Greater London, United Kingdom Sexy Fish - Team Member Full time
About Sexy Fish:

Sexy Fish is a leading dining destination in Mayfair, known for its opulent decor, innovative cuisine, and exceptional service. We offer a unique blend of art, fashion, and culinary excellence, making us a must-visit destination for foodies and connoisseurs alike.

Job Overview:

We are seeking an experienced Head Waiter to join our front-of-house team. As the successful candidate, you will play a central role in delivering exceptional customer experiences, managing the waitstaff, and contributing to the overall success of our establishment.

Key Responsibilities:
  1. Lead the front-of-house team, overseeing the dining experience and ensuring high service standards.
  2. Supervise and mentor waitstaff, providing guidance to maintain a positive work environment.
  3. Handle guest inquiries and concerns with professionalism and prompt resolution.
  4. Collaborate with the management team to organize and execute private events and functions.
  5. Assist in training and development programs for front-of-house staff.
  6. Monitor reservation systems and seating arrangements to optimize guest flow.
Requirements:

To be successful in this role, you will need:

  1. Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry.
  2. Strong organizational, communication, and interpersonal skills.
  3. Exceptional problem-solving abilities and a proactive approach to operational challenges.
  4. Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Benefits:

As a member of our team, you can expect:

  • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Unrivalled opportunities for progression across the Group.
  • 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets, and much more.
Estimated Salary:

£45,000 - £60,000 per annum, depending on experience.