Front of House Operations Lead

12 hours ago


London, Greater London, United Kingdom Universal Business Team Full time

Universal Business Team is a leading provider of high-end hospitality services. We are seeking an experienced and skilled Front of House Operations Lead to join our dynamic team and oversee the smooth running of hospitality services in a high-end corporate environment.

Key Responsibilities:

The successful candidate will:

  • Lead and manage a small team of Hospitality Assistants, ensuring seamless service delivery
  • Collaborate with the kitchen team to ensure food is presented to the highest standard and meets client expectations
  • Use event booking systems to manage room setups, supplies, and special requests
  • Maintain high standards of cleanliness and organisation in all hospitality spaces

Requirements:

  • Experience in a customer-facing hospitality role within a high-end corporate environment
  • Strong hands-on management experience and a willingness to assist in daily operations
  • Excellent communication and interpersonal skills

Benefits:

  • Salary: £43,000 - £47,000 per annum
  • Flexible working hours (07:00 - 15:00)
  • Free lunch
  • Pension scheme
  • Travel allowance
  • 22 days holiday + bank holidays


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