Technical Equipment Specialist
1 day ago
We are currently recruiting for a skilled Technical Equipment Specialist to join our team in Southampton, covering the Hampshire area on a permanent basis.
Main purpose of the role will be to provide onsite customer support to a range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.
Key Responsibilities:- Investigate, diagnose and resolve customer reports of technical problems with equipment.
- Service a wide variety of machines both on and off site.
- Ability to work independently to troubleshoot and solve problems.
- Complete job cards to a high standard promptly and within a given timeframe.
- Complete paperwork and timesheets in a timely manner.
- Request parts efficiently and effectively.
- Good customer service skills.
- Develop and maintain good working relationships with internal and external customers.
- Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
- Ensure compliance with relevant procedures when repairing and inspecting equipment.
- Presentation of professional image at all times.
- Taking responsibility for health and safety of self, colleagues, and customers in line with Company's Health and Safety Policy.
- Solid Mechanical aptitude.
- Ability to service a wide range of heavy tracked plant JCB machines.
- Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
- Lone working.
- Excellent verbal, written and critical thinking skills.
- Competitive salary: £34,000 - £37,000 per year.
- Overtime available paid at 1.5x rate.
- 40 hours week with opportunity for overtime.
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