Senior IT Support Specialist

5 days ago


New Milton, Hampshire, United Kingdom Appello Full time
About the Role

We are seeking a seasoned IT professional to join our team as a Senior IT Support Specialist.

As a key member of our technical team, you will be responsible for providing advanced troubleshooting and resolving complex technical issues.

Your expertise in SIP-based systems, Windows and Linux servers, AWS Cloud services, and diagnosing SIP-related issues using tools like Wireshark will be invaluable in ensuring the smooth operation of our technical products and services.

Key Responsibilities
  • Managing escalated issues and providing advanced troubleshooting
  • Hands-on experience with SIP-based systems, especially in telecommunications, call centres, or large enterprises
  • Proven experience managing Windows and Linux servers, AWS Cloud services, and diagnosing SIP-related issues using tools like Wireshark

Salary: £35,000 - £37,000 per annum dependant on experience

Location: Office Based - New Milton



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