Technical Support Specialist

1 day ago


Tadcaster, North Yorkshire, United Kingdom Elevation Recruitment Group Full time
Job Description

Elevation Recruitment Group is seeking a skilled Service Engineer with a Control Systems bias to join their team. Our client is a reputable manufacturer based in a convenient location, offering a stable and rewarding work environment.

Key Responsibilities:
  • Provide expert technical support and maintenance services to customers, both domestically and internationally.
  • Diagnose and resolve complex issues related to motion control software on various PLC platforms.
  • Develop and implement coding solutions to meet customer needs.
  • Collaborate with cross-functional teams to ensure seamless service delivery.
  • Travel to customer sites, both within the UK and internationally, to provide on-site support.
Requirements:
  • Proven experience in service work, particularly with motion control software on various PLC platforms.
  • Strong analytical and problem-solving skills, with the ability to read, interpret, and modify coding.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Flexibility to work varied hours, including overtime, and travel to customer sites as required.
  • Valid UK passport and driving license.
Benefits:
  • Overtime eligibility, with pay at 1.5 times the hourly rate.
  • Weekend overtime pay at 1.5 times the hourly rate on Saturdays and 2.0 times the hourly rate on Sundays.
  • 39 hours of work per week, with flexibility to adjust hours on Fridays.
  • Full sick pay.
  • Life insurance, providing double the employee's salary.
  • Pension scheme.
  • 25 days of holiday per year, plus statutory holidays.


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