Ward Administrator

1 day ago


Brighton, Brighton and Hove, United Kingdom Elysium Healthcare Full time
About the Role

We are seeking a highly organized and communicative Ward Administrator to join our multidisciplinary team at Brighton & Hove Clinic. As a key member of the ward team, you will provide administrative support to ensure the smooth operation of the ward, including updating patient information, managing the ward diary, and providing efficient administrative services to the ward staff.

Key Responsibilities
  • Provide clinical administration and support services, including updating and maintaining accurate patient information, answering telephone calls, and communicating effectively with internal and external stakeholders.
  • Provide efficient administration to the ward staff, dealing with requests for information promptly and accurately.
  • Manage the ward phones and respond to enquiries in a timely and professional manner.
  • Add all admissions to the electronic patient records system and prepare new patient folders in preparation for admission.
  • Perform general administration duties, such as photocopying, filing, archiving, and scanning.
  • Cover main reception duties as required and provide support to the ward team on a weekly basis.
  • Participate in the implementation of new systems and processes, including the Quinyx rostering system.
  • Liaise with line management and senior staff to ensure staffing and skill mix requirements are met.
  • Monitor future rotas and plan ahead to reduce vacant shifts.
  • Act as the initial point of contact for internal and external stakeholders regarding rota and associated issues.
  • Work closely with the Training Administrator to ensure all staff have completed mandatory training.
  • Ensure documentation and administrative systems are accurate and up-to-date.
  • Undertake daily review of attendance information and monitor absence data.
Requirements
  • Knowledge of Microsoft Office programmes.
  • Excellent organisational and communication skills.
  • Ability to respond to changes in service and adapt to new situations.
  • Excellent interpersonal skills.
  • Organises and prioritises own work within established procedures.
About Elysium Healthcare

Elysium Healthcare is a leading provider of mental health services, with a network of over 90 services across England and Wales. We are committed to delivering high-quality care and providing opportunities for our staff to grow and develop their careers.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to safeguarding and promoting the welfare of our service users and expect all staff to share this commitment.


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