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Front Office Manager

2 months ago


Whiteley, United Kingdom Holiday Inn Fareham Full time

Job Summary:

We are seeking a highly skilled and experienced Front Office Manager to lead our front office team at Holiday Inn Fareham. As a Front Office Manager, you will be responsible for driving standards and delivering an exceptional guest experience.

Key Responsibilities:

  • Lead with purpose and vision, using commercial expertise to drive standards in the hotel.
  • Monitor guest satisfaction and set departmental targets and objectives.
  • Build a high-performing team across the division.
  • Work a range of shifts and days, including evenings and weekends.
  • Participate in nationally recognized apprenticeships and detailed brand training.

Benefits:

  • Competitive rates of pay.
  • Exclusive discounts for you, your friends, and family.
  • Valor team member rates at our UK hotels.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Up to 40% savings on a wide range of bikes.
  • Generous refer-a-friend bonuses.
  • Caring for your health and wellbeing, both in and outside of work.
  • Access to our Employee Assistance Programme.
  • Healthcare Cash Plan options.

About Us:

Holiday Inn Fareham is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

We operate 34 hotels across leading brands and continue to have ambitious development and growth plans.