Strategic Customer Engagement Leader

2 weeks ago


London, Greater London, United Kingdom Vertice Group Full time

**Lead Our Post-Sales Leadership Team**

We are looking for a talented Strategic Customer Engagement Leader to join our post-sales leadership team at Vertice Group. As a key member of our team, you will develop and execute strategies that drive growth and customer retention across our EMEA customer base.

Your responsibilities will include leading a high-performing team of Customer Success Managers, Senior Customer Success Managers, and Team Leads, driving business growth, and setting customer success strategies.

A successful candidate should have 10+ years of experience working in Customer Success at a SaaS or Cloud company, with a proven track record of meeting and exceeding quota and net revenue retention goals for an Enterprise book of business.



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