Client Relationship Specialist

5 days ago


Aston Fields, United Kingdom Equals One Ltd Full time
About the Job

We are looking for a skilled Client Relationship Specialist to join our team at Equals One Ltd. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing exceptional service.

The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a keen eye for detail. If you are a self-motivated and organized individual with a passion for delivering outstanding results, we encourage you to apply.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, understanding their needs and preferences.
  • Provide exceptional service, responding promptly to client queries and resolving issues efficiently.
  • Collaborate with internal stakeholders to ensure seamless communication and effective issue resolution.
  • Maintain accurate records of client interactions, ensuring timely updates and follow-ups.

Requirements:

  • Degree-level education in a relevant field (e.g., business, management, or a related discipline).
  • Minimum 3 years' experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Benefits:

  • A competitive salary range of £22,000 - £26,000 per annum, depending on experience.
  • 25 days' annual leave plus bank holidays, offering a great work-life balance.
  • A contributory pension scheme, supporting your long-term financial security.
  • Opportunities for professional development and career growth within the company.


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